POSITION: Guest Services Usher

DEPARTMENT: Event Services

REPORTS TO: Guest Services Supervisor/Event Manager

FLSA STATUS: Non-Exempt


Summary

Position is required to assist patrons with their customer service needs while attending a public of private event.


Essential Duties and Responsibilities

+ Assist patrons with seating or other information as needed

+ Maintain position on post, viewing area of responsibility

+ Oversee assigned area for spills or situations requiring staff attention

+ Receive and act on complaints from patrons according to established policies and procedures

+ All other duties as assigned

+ Performs other related duties as assigned by Manager/Supervisor


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty sa...