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Guest Services Executive (Executive Lounge)
AccorHotel
π
singapore, Singapore
Location
singapore
Posted
June 23, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Overview
Pullman Singapore Hill Street is seeking a Front Office Officer to assist guests throughout their stay.
Responsibilities- Assist guests with check-in and check-out, and other cashiering duties.
- Register guests and assign rooms according to reservation confirmation.
- Prepare VIP arrivals for all arrival transfer guests, loyalty member guests, and suite paying guests.
- Prepare VIP list and send email to all operations department daily.
- Recommend tourist attractions and places to visit.
- Maintain the privacy of all guests by ensuring their details are kept strictly confidential.
- Understand all room types and work with Housekeeping to manage room status effectively.
- Adhere to proper credit matters and cash handling policies and procedures.
- Use internal communication logs to communicate effectively with other colleagues.
- Handle guest feedback and perform first person recove...