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Guest Service Leader
Masters Career Consultancy Pte Ltd
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singapore, Singapore
Location
singapore
Posted
June 04, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
- Participate in the preparation of the annual departmental operating budget
- Monitor budget and control expenses with a focus on increasing productivity
- Analyze financials to drive revenues, future profitability and maximum return on investment
- To assist in the hotel's revenue growth by leveraging on the company's systems & procedures
- Manage day-to-day staffing requirements, plan and assign work
- Provide SGSA and GSAs mentoring, coaching and regular feedback to help manage conflict
- Educate/train team members in compliance with federal, state and local laws & safety regulations
- Manage third party vendor staffing requirements, plan and assign work
- Develop programs that drive improvements in team member engagement and are aligned with the Make Every Interaction Counts brand service behaviors
- Responsible for SGSA/GSA Training / Rostering / Coaching as directed by the Assistant Rooms Division Man...