**Description:**

**Grand Hyatt Amman** enjoys a prime location at the heart of Amman. The hotel is well equipped for hosting business and social gatherings of every description. The hotel team is committed to maintaining the highest standards of luxury, quality and service which define the company.

**The Role**

Guest RelationsSupervisor will assist in managing the department as a successful independent profit center and to provide courteous, professional, efficient and flexible service consistent with Grand Hyatt Amman and Hyatt International Standards Policies & Procedures in order to maximize guests’ satisfaction.

As a Guest Relations Supervisor, you will be reporting directly to the Front Office Manager.

**Key Responsibilities:**

· Provide a courteous, professional, efficient and flexible service at all times, following Grand Hyatt Amman Standards of Performance

· Ensure when required, the doctor is contac...