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Guest Relations Specialist

🏢
Jamul Casino
📍 Jamul, United States
📍
Location Jamul
📅
Posted June 10, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

  • Answers all incoming calls and provides the highest level of service during all interactions, using proper greetings while demonstrating genuine interest to ensure guest satisfaction. Responds to guest questions in a professional manner and follows enterprise standards.

  • Takes room reservations accurately to be entered into property management system while using professional verbiage and etiquette.

  • Maintains an inventory of available rooms, room assignments and accommodates guest preferences when possible. If preferences are not available, the Reservations Agent provides suitable solutions or alternatives. Blocks rooms as well as pre-blocks for special groups as needed.

  • Maintain accurate logs of special requests and ensure these are accurately entered into the system.

  • Tailor every interaction with guest needs and help ...

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    📍 Location Details

    🌆
    City
    Jamul
    🗺️
    Country
    United States
    🚗
    Commute
    Local Area

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