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Job Description
City/State
Norfolk, VAWork Shift
RotatingOverview:
Sentara Norfolk General Hospital is hiring a Part-time Guest Relations Representative for the Guest Services Department.
Shift/Hours:
Work 20 hours a week, every other weekend, and with weekday hours primarily in the evenings from 4:00 p.m. to 8:00 p.m.
The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.
Responsible for verifying patient registration and escorting patients and guests to their destination by walking or use of a wheelchair. Gives personal attention, takes personal responsibility and uses teamwork when providing guest services. Responds promptly to patient, family and team member requests. Assists i...