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Guest Relations Officer - Japanese Speaking | AYANA BALI
AYANA Hospitality
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bali, bali, id, Indonesia
Location
bali, bali, id
Posted
June 27, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Join our team and be part of the continued success of Baliβs largest integrated resort.
We offer an exciting career opportunity for an individual with the following details:
Responsibilities
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Ensure compliance with health and quality standards
Requirements
- Only for Indonesian Citizen
- Fluent in English and Japanese, with a certified Japanese Langua...