Who are we?

Estelle Manor is a rural retreat set on an 85‑acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman‑inspired spa‑Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.

Role

We are looking for a dynamic Guest Relations Coordinator to support our Guest Relations team hosting our VIP members and guests. In this role, you will need excellent administration, organisation, and communication skills to ensure a seamless and luxurious arrival and departure experience, while proactively addressing all guest preferences to guarantee their satisfaction throughout their visit.

Our Guest Relations team plays a key role in shaping the entire guest experience, ensuring every interaction is smooth, thoughtful, and tailored to individual preferences. From the moment guests inquire about their stay to the final farewell, the ...