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Guest Relations Agent / Officer

🏢
Confidential
📍 Rethimno, Greece
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Location Rethimno
📅
Posted June 15, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Nalu Resort & Spa is currently recruiting

Nalu Resort & Spa, a leading hospitality brand located in Rethymno – Adelianos Kampos, in the heart of Crete, proudly operates a premium, adults-only establishment featuring 136 elegantly appointed rooms. Designed as the perfect luxurious escape, Nalu Resort & Spa blends refined comfort, exceptional service, and an atmosphere of serene exclusivity.

Guest Relations & Experience

Position description:

  • Welcome guests upon arrival and ensure smooth check-in and check-out processes.
  • Provide personalized assistance and create memorable experiences for VIPs, long-stay guests, and returning visitors.
  • Identify and anticipate guest needs, offering proactive solutions and recommendations.
  • Handle guest inquiries, requests, and complaints promptly and professionally.
  • Communicate special requests or guest preferences to relevant departments to ensure seamless service.
  • Address guest concerns ...

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    📍 Location Details

    🌆
    City
    Rethimno
    🗺️
    Country
    Greece
    🚗
    Commute
    Local Area

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