Job Description:

• Welcome and assist walk-in customers and visitors at the sales office/project site.

• Maintain the reception area and ensure a professional customer experience.

• Attend incoming calls and direct inquiries to the concerned sales team members.

• Register and maintain visitor records, walk-ins, and lead data in CRM/software.

• Coordinate site visits and project presentations for prospective customers.

• Schedule meetings between clients and sales managers.

• Follow up with customers regarding appointments, site visits, and documentation.

• Address customer queries related to projects, amenities, pricing, and booking procedures.

• Coordinate with sales, marketing, and customer service teams for seamless customer handling.

• Maintain customer databases and generate daily/weekly MIS r...