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Guest Experience Supervisor - The Cape Town EDITION Hotel (Pre-opening)
Marriott
π
Cape Town, South Africa
Location
Cape Town
Posted
June 15, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
**Additional Information**
**Job Number** 26054844
**Job Category** Rooms & Guest Services Operations
**Location** 7 East Pier Road, Cape Town, The Western Cape, South Africa, 8001
VIEW ON MAP (https://www.google.com/maps?q=7%20East%20Pier%20Road%2C%20Cape%20Town%2C%20The%20Western%20Cape%2C%20South%20Africa%2C%208001)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting ...
**Job Number** 26054844
**Job Category** Rooms & Guest Services Operations
**Location** 7 East Pier Road, Cape Town, The Western Cape, South Africa, 8001
VIEW ON MAP (https://www.google.com/maps?q=7%20East%20Pier%20Road%2C%20Cape%20Town%2C%20The%20Western%20Cape%2C%20South%20Africa%2C%208001)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting ...