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Guest Experience Supervisor - Protea Hotel Fire & Ice! by Marriott Cape Town
Marriott
π
Cape Town, South Africa
Location
Cape Town
Posted
June 09, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
**Additional Information**
**Job Number** 26062958
**Job Category** Rooms & Guest Services Operations
**Location** 64 New Church Street, Cape Town, South Africa, South Africa, 8018
VIEW ON MAP (https://www.google.com/maps?q=64%20New%20Church%20Street%2C%20Cape%20Town%2C%20South%20Africa%2C%20South%20Africa%2C%208018)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting ap...
**Job Number** 26062958
**Job Category** Rooms & Guest Services Operations
**Location** 64 New Church Street, Cape Town, South Africa, South Africa, 8018
VIEW ON MAP (https://www.google.com/maps?q=64%20New%20Church%20Street%2C%20Cape%20Town%2C%20South%20Africa%2C%20South%20Africa%2C%208018)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting ap...