Location
New Zealand
Posted
April 12, 2026
Commute
Local Area
Local Opportunity Near You!
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Job Description
Guest Experience Manager
Publication Date 16 / 03 / 2026 Location Otago Type Permanent / Full Time Sector Hospitality / Travel / TourismManagement / Supervisor Dunedin Railways welcomes visitors from around the world to experience the spectacular Otago landscape aboard one of New Zealandβs most iconic heritage rail journeys.
Behind every journey is a team committed to delivering genuine southern hospitality, great storytelling, and a smooth, memorable visitor experience.
Platinum Recruitment is very excited to partner with Dunedin Railways bringing to market the new role of Guest Experience Manager.
The opportunity
This is a hands-on leadership role where you will lead & continuously improve the full guest journey, from first enquiry through to check-in, onboard experience and post-trip feedback. Additionally you will support commercial performance through strong relationships with cruise, trade and online distribution par...