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Guest Experience Expert (Receptionist)

🏢
Marriott International
📍 Cape Town, South Africa
📍
Location Cape Town
📅
Posted June 24, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

JOB SUMMARY

Primary focus on Guest interaction, provide excellent Customer Service and maintain the quality and standards of the Westin Cape Town and in accordance with Marriott International Hotels standards, policies and procedures

CANDIDATE PROFILE 

Education and Experience

  • At least 2- 3 years’ experience in a Receptionist/ Front Desk Agent position within a Hotel environment
  • An appropriate recognized qualification would be advantageous
  • Proficiency in Microsoft packages 
  • Working Knowledge in Fidelio Opera 
  • Available to work flexible working hours and rostered shifts as and when required

    • CRITICAL WORK ACTIVITIES

  • Attend to all guest needs, including but not limited to, registration, check-in and check-out of guest and cashiering. 
  • Responsible to maintain a float and adhere to standard operating policies and procedures in relation to deposits and the reporting thereo...

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    📍 Location Details

    🌆
    City
    Cape Town
    🗺️
    Country
    South Africa
    🚗
    Commute
    Local Area

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