**Additional Information**
**Job Number** 26072345
**Job Category** Rooms & Guest Services Operations
**Location** PO Box 32348 KY1-1209, Grand Cayman, Cayman Islands, Cayman Islands, KY1-1209
VIEW ON MAP (https://www.google.com/maps?q=PO%20Box%2032348%20KY1-1209%2C%20Grand%20Cayman%2C%20Cayman%20Islands%2C%20Cayman%20Islands%2C%20KY1-1209)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

**Guest Experience Expert**
**(Rooms Division Employee)**

Responsible for pre-arrival contact with guests, providing information, creating guest itineraries and dealing with all guest requests in a timely manner. Coordinates amenities and escort guests to rooms while showcasing hotel facilities. Respond to special requests from guests with unique needs. Responsible for maintaining a database of individual guest preferences, creates in-house motivation for attaining additional guest preference infor...