Guarantee that all manufactured products consistently meet the highest standards of quality and food safety, as well as the processes involved in their production, thereby strengthening the trust of national‑international customers, fully complying with their requirements and market expectations. Lead the Quality Assurance team by fostering their growth and development, implementing and giving continuity to robust management systems, and promoting continuous improvement across the organization. Serve as the key liaison between the company and its customers on quality matters, effectively resolving issues and anticipating risks that could impact the safety and reliability of the packaging produced.

• Maintain effective communication with customers in North America, providing support in quality matters, audits, and follow‑up on incidents.
• Lead quality issue analyses by applying root cause methodologies and ens...