Group SOC & Systems Senior Manager
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Job Description
We build, acquire, lease-up and operate telecommunications towers that can accommodate and power the needs of multiple tenants. Our tenants are the major Mobile Network Operators (MNOs) and we serve them across nine high-growth markets (8 in Africa and Oman in the Middle East). Our purpose, mission and sustainable business strategy are underpinned by our values of integrity, partnership and excellence.
OverviewReporting to the Group Director of SOC & Systems (or relevant Group Operations leader), you will play a pivotal role in leading the transformation of a distributed, multi-market NOC environment into a digitally enabled Smart Operating Centre. This is a Group-level transformation leadership role responsible for embedding governance discipline, strengthening cross-market accountability, integrating core operational systems, and delivering measurable improvements in uptime, energy efficiency, SLA compliance and operational performance across ni...