Provide strategic communication counsel and tactical execution on customer and colleague initiatives, including Change initiatives. 

Develop and execute a variety of communication strategies and tactics. 

Mentor junior member of the team. 

Help evolve the Communications function (process and style) aligned with Business Banking, while ensuring the production of strategic, relevant, and timely communications.

Draft exceptional, clear, concise, audience-specific communications. 

Find ways to streamline processes and improve client-facing and internal communications across the business.