Excel in client advocacy as a Group Benefits Service Representative. Collaborate with team managers to support a diverse client portfolio and market group benefits solutions effectively.
This role centers on delivering exceptional customer service and managing client communications. With tasks ranging from coordinating renewals to facilitating marketing efforts, your proactive attitude will be crucial. This position also emphasizes flexibility and strong communication skills to meet client needs.
Key Responsibilities:
• Provide client support via email and phone
• Manage renewal processes with the MGA
• Obtain and present marketing quotes to clients
• Schedule and organize meetings with stakeholders
• Document and follow up on client requests
Requirements:
• 2+ years’ experience in Group Benefits sector
• Strong Microsoft Office proficiency
• Effective verbal and written communication abilities
• High level of organization and time management
• Ca...