Elevate your career as a Group Benefits Relationship Specialist. Deliver exemplary services to clients, ensuring their needs are met with precision while offering hybrid work options.
This engaging position requires a focus on client retention and the pursuit of new business opportunities within complex markets. You’ll be responsible for managing relationships with Plan Advisors and Administrators, while facilitating problem resolution and ensuring timely responses to inquiries.
Key Responsibilities:
• Manage new implementations and follow through installations
• Act as a liaison with internal teams and external partners
• Analyze and respond to benefit plan inquiries thoroughly
• Prepare and deliver presentations for client education
• Identify process improvements for enhanced customer experience
Requirements:
• Minimum 5 years in group benefits service roles
• Strong background in customer service and relationship management
• Completion of Post-Seco...