Role Overview

As a Ground Operations Controller you will perform a wide range of activities to support the development, review, update and delivery of ground operations training. You will support station start–up, terminal and service provider changes through the delivery of training and on–site support with a focus on safe and secure ground handling operations.

Responsibilities

• Arrange and deliver ground operations training to Etihad and third‑party service provider personnel as required, including manual load control, load control system, freight application, electronic forms and centralized load control (CLC) coordination.
• Develop and maintain Ground Operations below‑wing training content in line with company policies and procedures and regulatory requirements.
• Maintain training records in line with company and regulatory requirements for all below‑wing training delivered by Etihad Ground Operations.
• Deliver remote and o...