Responsibilities:
- Assist in coordination and execution of graduation ceremonies
- Oversee the Graduation Registration Counter, including issuance of admission cards, guest tickets, payment collection and daily settlement.
- Prepare all necessary logistical items for use for graduation ceremonies
- Oversee on-site graduation event operations, including ensuring a smooth robing process for graduates and academic staff
- Assist in preparing customers for their photo shoot (i.e wearing of graduation gowns, fitting of blazers and ties for family members)
- Monitor and manage the status of graduation gown collection / return
- Respond promptly and professionally to all incoming enquiries, including emails and phone calls - with exceptional level of customer service
- Constantly deliver exceptional customer service with professionalism and enthusiasm
Requirements:
- Prior experience in customer service is preferred. Training will be provided
- Detail-oriente...