Core Roles & Responsibilities

1. Governance Framework Development

• Develop and implement governance policies, procedures, and frameworks aligned with company strategy and regulatory requirements.
• Ensure compliance with ISO standards (e.g., ISO 41001 for Facility Management, ISO 9001 for Quality, ISO 45001 for Health & Safety).
• Establish clear lines of authority, decision‑making processes, and accountability.
• Identify, assess, and mitigate operational, reputational, compliance, and financial risks.
• Conduct risk reviews of FM operations, contracts, service delivery models, Finance, Commercial, Human Capital, etc.
• Maintain risk registers and elevate critical risks to leadership.

3. Contract & Compliance Oversight

• Monitor compliance with contractual obligations, service‑level agreements (SLAs), and key performance indicators (KPIs).
• Review contract go...