Job Title - GN - SONG - Service - Google Gen AI - Manager

Management Level: 07 / Manager

Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai

Must have skills: Google Generative AI Studio

Good to have skills: NA

Job Summary

You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance.

Areas of Work

Service Google GenAI, Solution and Platform Design

Roles & Responsibilities

• Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and knowledge/experience on Google Gen AI product suite like Vertex AI, Google Gemini, Decibel, Generators, Generative Fallback, Playbooks, LLM based topic modelling, LLM Agent Assist.
• Co-Lead the Google Contact Center Offering and leverage t...