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Global Service Desk and Technological Transformation Lead
Confidential
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L'Hospitalet de Llobregat, Spain
Location
L'Hospitalet de Llobregat
Posted
June 20, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
At Talent Search People, we collaborate with a multinational client in the agri-food sector based in Barcelona.Β Skills and Competencies Β
- Experience in Complex Environments: Demonstrate experience managing IT services in multinational corporations with complex technological architectures and models. Β
- Knowledge of Technological Tools: Solid experience in the use and management of the Atlassian suite (Jira Service Management, Jira Software, Confluence), as well as the Microsoft environment (Microsoft 365, PowerBI, etc). Β
- ITSM Strategy: Deep knowledge of ITSM tool management and consolidation. Experience in unifying ticketing systems and process automation will be highly valued. Β
- Leadership and Transformation: Ability to lead change management and transform a support team that handles multiple platforms and processes. Β
- Analytical Thinking: Ability to analyze complex performance data and convert it into strategic information for decision-making. Β
- Results...
- Experience in Complex Environments: Demonstrate experience managing IT services in multinational corporations with complex technological architectures and models. Β
- Knowledge of Technological Tools: Solid experience in the use and management of the Atlassian suite (Jira Service Management, Jira Software, Confluence), as well as the Microsoft environment (Microsoft 365, PowerBI, etc). Β
- ITSM Strategy: Deep knowledge of ITSM tool management and consolidation. Experience in unifying ticketing systems and process automation will be highly valued. Β
- Leadership and Transformation: Ability to lead change management and transform a support team that handles multiple platforms and processes. Β
- Analytical Thinking: Ability to analyze complex performance data and convert it into strategic information for decision-making. Β
- Results...