**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Office

**Job Description**

**The Global Quality Customer Lead (GQCL) serves as the primary customer-facing Quality leader for assigned strategic accounts across the Drug Product Division. The role partners closely with Site Quality Heads, Site Quality Project Leads, Customer Operations, Commercial partners, and Quality leadership to align account governance, strengthen executive-level customer relationships, and provide proactive visibility to quality risks, trends, and opportunities.**

**The GQCL is accountable for leading the Quality engagement strategy for assigned accounts, coordinating and communicating quality performance across products and manufacturing sites, and driving harmonization of quality practices to ensure a consistent customer experience. The role supports governance forums and serves as a senior Quality escalation leader in collaboration with Custo...