Global Product Support Engineer (Automation)
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Job Description
We’re hiring a GPS Engineer to support new product design, introduction, and field readiness for our vacuum mainframe platform products in Singapore. The ability to understand vacuum systems, robotic, and semiconductor substrate handling, is a must. You’ll work cross-functionally with Supplier Manufacturing, Internal Business Units, Quality & Reliability, and Field teams to drive installation readiness, serviceability, reliability, field escalations, and learnings into product design. On-site support is performed for critical escalations.
What You’ll Do New Product Intro & Lab BuildsParticipate in / own first product build & test in SGP lab; support new product final test as required.
Own beta site test plans and reporting; drive resolution with System and Design Engineering.
Maintain knowledge of clean room etiquette and system processes, and be capable of performing field service on delivered systems