Global Operations Manager | Onsite - Taguig

About the job Global Operations Manager | Onsite - Taguig

Global Operations Manager (McKinley) | Onsite

Work Setup & Schedule: Flexible schedule
Location: McKinley West

Requirements:

Minimum of 4 years of experience in global operations or a similar leadership role.

Responsibilities:

Client Escalation & Communication: Serve as the single point of contact for all client escalations and communications related to global operations delivery.

Global Performance Oversight: Collaborate closely with local leaders worldwide to ensure all KPIs are consistently met or exceeded.

Unified Client Voice: Lead a cohesive one global team communication strategy toward the client, ensuring clarity, consistency, and alignment.

Partnership Management: Build and maintain strong, collaborative relations...