The Global Head of MICE leads the MICE team at Perk Events, driving growth and shaping the conversion and retention strategy.

What You’ll Do

• People leadership: grow a global team of ~20 Event Specialists and Managers to 40 by EOY, recruit and develop talent, ensure they are highly motivated to hit quarterly targets, and manage work allocation across regions to stay lean, fast, and happy.
• Own sales targets: manage the team to convert pipeline into booked events, consistently hitting ambitious quarterly targets. Report on the numbers, find gaps, and drive growth.
• Focus on quality: define new service quality standards, set up real‑time quality monitoring processes, strengthen customer feedback loops, and improve customer loyalty.
• Optimize conversion: increase win‑rate by implementing operational improvements based on customer feedback and quality metrics.
• Strategic deals: support ...