Resolve Complex Freight Escalations Across International Shipping Operations

Critical freight forwarding and shipment disruptions demand professionals who can manage escalations, protect customer relationships, and maintain operational excellence under pressure. The Customer Success Manager plays a strategic role in improving shipment experiences across a rapidly growing logistics technology platform. Through Emapta, access a stable global career, world-class support, and meaningful growth opportunities built for top-tier professionals.

Job Overview

Employment type: Full time

Shift: Day Shift, Shifting

Work setup: Work From Home, Flexible Work Setup

• Competitive Salary Package
• Permanent WFH arrangement
• HMO coverage with free dependent upon regularization
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. ...