black.ai is seeking a Customer Success Manager to be the bridge between technology and care in the healthcare sector across the Middle East. You will manage customer journeys, ensuring smooth implementations and strong clinician engagement. Ideal candidates have 2+ years in SaaS customer success, proficiency in Arabic and English, and a clinical background is strongly preferred. The position offers a hybrid work environment along with benefits such as additional paid time off for birthdays and a personal development budget.
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