A rapidly growing e-commerce company is seeking a Customer Success Specialist to enhance its global customer experience. This remote role involves leading the customer success team, establishing KPIs, and managing client onboarding. The ideal candidate has over 5 years of client-facing experience, including 2 in leadership. Knowledge of e-commerce operations and coffee equipment is preferred, along with strong communication and analytical skills. Join a collaborative culture focused on innovation and a passion for coffee.
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