Pacific International Lines (Pte) Ltd is seeking an Assistant Manager – Customer Service Excellence to enhance customer satisfaction in their global container shipping business. This role involves implementing customer service strategies, monitoring key performance indicators, and collaborating with regional teams to support customer service initiatives.

The ideal candidate will have at least 5 years of experience in customer service, preferably in the logistics industry, and possess a bachelor's degree. Benefits include being part of an innovative global carrier focused on sustainability.