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Job Description
Job Summary
The role supports organizational change initiatives, particularly around technology rollouts like the telephony project, by coordinating stakeholder engagement, communications, training, and deployment logistics. It involves crafting clear messaging, facilitating training programs, and collaborating with cross-functional teams to ensure smooth transitions and minimal operational disruption. The position also contributes to data analysis and promotional content development to drive project awareness and adoption.
Responsibilities:
Support change management efforts (e.g.for the telephony project), including stakeholder engagement, impact assessments, and readiness planning to ensure a smooth transition for operational teams.
Assist in implementing communication strategies that clearly articulate project goals, timelines, and user impacts, using a variety of formats such as email campaigns, team meetings, and digital conte...