Hiring Bpo Specialists: Travel, Healthcare & Banking Accounts

Locations (On-Site Only):

Manila

Your Rewards & Benefits

• Competitive salary package: Up to 25,000 - 40,000 + allowances/incentives
• Manageable call volume with fixed weekly rest days

Elite On-Site Perks

• Dedicated WIFI zones, gaming areas, fitness options
• Free day meals and regular team celebrations

Requirements (Two Tracks)

• Experienced Agents: Minimum 6 Months BPO Experience is MANDATORY
• New Agents: College Graduates/Freshers are welcome to apply for select entry-level accounts

Job Role & Responsibilities

• Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner
• Identify, troubleshoot, and provide solutions for customer concerns, ensuring first-call resolution (FCR) where possible
• Ma...