Technical Customer Service – German Speaker

Location: Lisbon, Portugal
Start Date: May 2026
Work Model: On-site

About the Role

Join an international technical support project within a leading digital search engine environment in Lisbon.

In this role, you will provide technical assistance to German-speaking users, helping them resolve product and service-related issues while ensuring a high-quality customer experience. You will be part of a dynamic, multicultural team working in a fast-paced and continuously evolving environment.

Responsibilities

• Provide technical customer support via phone, email, and chat
• Assist users with product, service, and account-related inquiries
• Troubleshoot issues and guide users toward effective solutions
• Ensure accurate documentation of all interactions <...