Mercier Consultancy is thrilled to announce an exciting opportunity for a German Speaking Customer Support Specialist to join our team in beautiful Greece, with paid relocation included! In this role, you will be the key point of contact for our German-speaking clients, ensuring they receive the highest level of support and assistance.

Your responsibilities will involve addressing customer inquiries, troubleshooting issues, and providing comprehensive product information. We are seeking passionate individuals who thrive in a dynamic environment and are committed to delivering outstanding customer service.

Responsibilities

• Provide exceptional customer support in German through multiple communication channels, including phone, email, and live chat
• Address client inquiries and resolve issues efficiently and effectively
• Document interactions accurately in our CRM system
• Collaborate with internal teams to address complex customer conce...