Mercier Consultancy is seeking a German-Speaking Customer Solutions Expert to join our team in Sofia, Bulgaria, with fully paid relocation. In this expert role, you will provide high-level customer solutions and support to our German-speaking clients, ensuring efficient and effective responses to their needs.

Join a fast-paced, collaborative team managing complex customer inquiries and delivering tailored solutions to ensure satisfaction. This role is vital for team success and company growth, offering career advancement and a comprehensive relocation package. Your impact will drive innovation and strategic goals, directly impacting customer satisfaction and stakeholder satisfaction.

Responsibilities

• Provide expert customer support to German-speaking clients
• Analyze customer needs and deliver tailored solutions
• Collaborate with cross-functional teams to resolve complex issues promptly
• Maintain detailed records of client interactions a...