Mercier Consultancy is thrilled to offer an exciting opportunity for a German Speaking Customer Service Representative for our Client's Automotive Company, based in Greece. In this role, you will provide exceptional support to our German-speaking customers, assisting them with inquiries related to automotive products and services.

Your fluency in German will be essential as you communicate effectively with clients, addressing their questions, handling order processing, and resolving any issues they may encounter. By delivering high-quality customer service, you will contribute to our commitment to excellence in the automotive sector.

Responsibilities

• Provide outstanding customer service in German via phone, email, and chat regarding automotive inquiries
• Assist customers with product information, order placements, and service requests
• Resolve customer complaints and inquiries promptly and professionally
• Document customer interactio...