Mercier Consultancy is seeking a talented German Speaking Customer Service Representative to join our Data team, working in beautiful Greece. In this exciting role, you will provide essential support to our German-speaking clients, assisting them with data-related inquiries and ensuring a smooth experience.

Your fluency in German will be pivotal as you help customers navigate data services, resolve issues, and provide relevant information regarding our offerings. This position offers an opportunity to work in a supportive team environment while enjoying the vibrant culture and lifestyle in Greece.

Responsibilities

• Deliver high-quality customer service in German through phone, email, and chat for data-related inquiries
• Assist customers in understanding data services, resolving challenges, and addressing questions
• Document customer interactions and issues accurately in our CRM system
• Collaborate with the data team to ensure effectiv...