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German-Speaking Customer Experts for a Car Company - Work In Greece
Mercier Consultancy Group
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Austria, Austria
Location
Austria
Posted
June 09, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Mercier Consultancy MD is seeking experienced German-Speaking Customer Experts to join our team supporting a reputable car company in Greece. The role involves providing exceptional customer service to German-speaking clients, assisting them with inquiries related to automotive products, services, and after-sales support.
Key Responsibilities
- Deliver high-quality customer support to German-speaking customers through phone, email, and chat regarding automotive products, services, and maintenance.
- Assist customers with product information, service scheduling, troubleshooting, and issue resolution promptly and efficiently.
- Maintain accurate records of customer interactions and case resolutions in the CRM system.
- Work closely with sales, service, and technical teams to ensure customer satisfaction.
- Stay informed about the latest car models, features, and company policies to provide comprehensive assistance.
- Provide fee...