Elevate customer relationships in energy infrastructure with Gilytics as a Customer Success Manager in Canada. Focus on maximizing the client experience with our innovative solutions.
Gilytics seeks an experienced Customer Success Manager to strengthen its position in the Canadian and U.S. markets. Your role involves enhancing customer interactions and driving adoption of our cloud-based products. You'll lead client onboarding, deliver essential training, and collaborate with technical teams to ensure successful implementation.
Key Responsibilities:
• Manage customer onboarding and rollout strategies
• Provide training and updates on product features
• Run workshops to share best practices
• Act as a strategic partner for key stakeholders
• Assess customer needs and provide product insights
Requirements:
• Post-secondary degree in a relevant technical field
• Experience with B2B relationships in SaaS or energy sectors
• Proven ability in managing enterp...