GENERAL MANAGER JOB SUMMARY

Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture! This person will provide overall leadership, vision, and direction on initiatives and operating standards while providing a positive atmosphere for guests and staff.

RESPONSIBILITIES PEOPLE

Hire, train, and provide mentorship to the staff to further develop their skills

Cultivate a team environment that provides exceptional customer service

Implement and execute all staff training programs

Assist in selecting and developing Area Leads and Certified Trainers for more responsibility or internal promotability

Lead and influence managerial staff through effective motivation, leveraging individual strengths to ensure maximum productivity

Ensure execution of all employee recognition and incentive programs as documented

Maint...