Duties

Accountable for overseeing the day‑to‑day operations of assigned properties, ensuring exceptional guest experiences, property performance, and alignment with the brand’s strategic objectives.

Implement operational strategies that align with the company’s goals, ensuring optimal property performance and guest satisfaction. Foster a culture of excellence, teamwork, and innovation among on‑site teams. Manage property‑level budgets, controlling expenses while identifying revenue‑generating opportunities. Support the achievement of free cash flow targets by optimising resources and managing costs. Manage the daily operations of assigned properties, including check‑ins, housekeeping, maintenance and common‑area management. Ensure compliance with all regulatory requirements and the group’s operational standards. Develop and execute preventative maintenance schedules to minimise downtime and complaints. Lead, mentor, and evaluate operational staff, fostering a culture of acco...