Oversee day-to-day operations across all café locations, ensuring consistency of service, product quality, and brand standards.

Lead and support the catering division, ensuring efficient planning, execution, and customer satisfaction for events of varying scale.

Develop and monitor operational processes to improve workflow, efficiency, and financial performance.

Drive continuous improvement and ensure compliance with food safety, health, and workplace regulations.

Lead, mentor, and develop a team of café managers, supervisors, and hourly staff across multiple locations.

Foster a positive, engaged, and high-performance culture built on accountability, communication, and respect.

Recruit, train, and retain high-performing te...