The General Manager, reports to the VP of Operations, is responsible for Linen Processing to include Product Quality, Distribution, Supply Chain, Engineering, Customer Service, and Employee Development. Meeting customer quality and delivery commitments are of paramount importance. Fostering a safe working environment, developing people and systems, team building, continuous improvement, process control, capacity planning and efficient linen operations are primary priorities.

Primary Responsibilities:

• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Projects a professional and positive image of the organization to employees, customers, industry, and community.
• Recruiting, hiring, coaching, and developing staff.
• Job descriptions, goals and objectives, one-on-one and team communications, etc.
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