About the Role
We are recruiting for an experienced and motivated General Manager for our client in Inverness to lead the daily operations of our hospitality venue. This is an exciting opportunity for a strong leader with a passion for customer service, team development, and commercial performance.
The successful candidate will oversee all aspects of the business, ensuring exceptional guest experiences while driving profitability and maintaining high operational standards.
Key Responsibilities
* Lead and manage day-to-day venue operations
* Deliver outstanding customer service standards
* Recruit, train, and develop staff teams
* Manage budgets, stock control, and financial performance
* Drive sales and maximise revenue opportunities
* Ensure compliance with health & safety and licensing regulations adhered to at all time
* Handle customer feedback and resolve issues professionally
* Build a positive team culture and high staff engag...