About the role

As General Manager, you will lead our Cornwall café and help define what Origin retail looks and feels like in Cornwall. You will lead a high-performing team, deliver a consistently excellent customer experience, and run a commercially successful café that reflects our brand and values. This is a hands-on leadership role with real on-the-floor presence and clear ownership of performance, people, and standards.

What you'll do

• Lead day-to-day operations, service quality, and front-of-house standards

• Build, coach, and develop a skilled and engaged team, including SCA training progression

• Champion Origin’s customer journey, coffee knowledge, and community presence

• Maintain strong health, safety, and food compliance standards

• Actively identify opportunities to grow sales and community engagement

• Deliver agreed revenue and EBITDA targets