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Home › Jobs Near Philippines › GBS REMOTE BUSINESS SUPPORT SUPERVISOR
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GBS REMOTE BUSINESS SUPPORT SUPERVISOR

🏢
SGS
📍 Muntinlupa, Philippines
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Location Muntinlupa
📅
Posted June 09, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

Primary Responsibilities

  • Troubleshoots and corrects daily disruptions to productivity.
  • Ensures that GBS provides a high level of service to the Affiliate operations based on the Statement of Work.
  • Manages the staff operations and administration for the GBS program, including optimizing shift schedules, according to GBS requirements and Affiliate needs.
  • Proactively manages performance, throughput, utilization, and quality via established KPIs, alerting program leaders of deficiencies in a timely manner.
  • Main GBS point of contact for Affiliates regarding all operational issues.

    • Specific Responsibilities

  • At all times, complies with SGS Code of Integrity and Professional Conduct, HR policies, Health & Safety, and Quality Assurance policies and procedures.
  • Maintains a working knowledge of all processes and procedures being supported by assigned GBS teams.
  • Participates as...

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    📍 Location Details

    🌆
    City
    Muntinlupa
    🗺️
    Country
    Philippines
    🚗
    Commute
    Local Area

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