Beyond Horizon is looking for a Customer Service Team Lead in Taguig. The ideal candidate will have at least 2 years of customer service experience in online gaming, strong coordination skills, and be fluent in both Mandarin and English. Responsibilities include developing daily schedules, monitoring performance metrics, and enhancing operational efficiency. Preferred qualifications include experience with Zoho systems and familiarity with VIP player management. This is a full-time on-site position.
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